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Serving El Cajon, CA and surrounding areas. (858) 339-5418
Effective Date: January 1, 2026
These Terms and Conditions ("Terms") govern your use of the website elcajonepoxyflooringandconcretepolishing.com and any services provided by El Cajon Epoxy Flooring & Concrete Polishing ("we," "us," or "our"). By visiting our website or hiring us to perform work, you agree to these Terms. Please read them carefully.
By accessing or using our website or engaging our services, you confirm that you are at least 18 years old, have the legal authority to enter into these Terms, and agree to be bound by them. If you do not agree, please do not use our website or engage our services.
El Cajon Epoxy Flooring & Concrete Polishing provides concrete flooring and coating services including, but not limited to, epoxy floor coatings, polished concrete, garage floor coatings, polyaspartic coatings, metallic epoxy, urethane cement flooring, stained concrete, terrazzo flooring, basement flooring, concrete grinding and surface preparation, concrete sealing, concrete resurfacing and overlays, pool deck coatings and resurfacing, and concrete floor stripping and removal.
Services are provided in El Cajon, CA and surrounding communities in San Diego County. We reserve the right to decline any project at our discretion.
All estimates are provided in writing after an on-site assessment of the project area. Verbal estimates are not binding. A written estimate reflects the scope of work, materials, and pricing as understood at the time of assessment. Estimates are valid for 30 days from the date issued.
If conditions discovered during the course of work differ materially from what was assessed - such as hidden moisture, previously undetected coatings, or structural damage - we will stop work and notify you before proceeding. Any change in scope will be documented in writing and requires your approval before additional work begins.
Prices do not include permits, unless explicitly stated in the estimate. You are responsible for any permits required for your project, and we will advise you if we believe a permit is necessary.
Project scheduling is confirmed in writing or by phone after you have approved an estimate. We ask that you notify us at least 48 hours in advance if you need to reschedule. Late cancellations or repeated rescheduling may result in a scheduling fee.
You are responsible for clearing the work area of all furniture, vehicles, storage, and personal items before the crew arrives, unless otherwise agreed in writing. Failure to do so may result in rescheduling or additional labor charges.
We reserve the right to reschedule due to weather conditions, safety concerns, or circumstances beyond our control. We will notify you promptly and work with you to find the next available date.
Payment terms are established in your written estimate. For most projects, a deposit is required to secure your scheduled date, with the balance due upon completion of the work. We accept payment by cash, check, or electronic transfer. Specific accepted payment methods will be listed in your estimate.
Invoices unpaid past the due date stated in the estimate may be subject to a late fee. If collection efforts are required, you agree to pay reasonable collection costs and attorney fees incurred by us in recovering amounts owed.
We do not offer financing. If payment arrangements are needed, they must be agreed upon in writing before work begins.
We stand behind our workmanship. If a defect in installation is identified within the warranty period stated in your written estimate, we will return to assess and, if the defect is covered, repair or recoat at no charge to you.
Our workmanship warranty does not cover damage resulting from improper use, heavy impact, dragging sharp objects, chemical exposure beyond what the coating was specified to handle, moisture problems that were not disclosed or discoverable at the time of installation, or normal wear and tear.
Manufacturer product warranties, if applicable, are separate from our workmanship warranty and are governed by the manufacturer's terms. We will provide product documentation upon request.
Except as stated in your written estimate, all services are provided "as is" without additional warranties, express or implied, including any implied warranty of merchantability or fitness for a particular purpose.
To the fullest extent permitted by law, El Cajon Epoxy Flooring & Concrete Polishing is not liable for any indirect, incidental, consequential, or punitive damages arising out of or related to our services or your use of our website, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising from our services is limited to the amount you paid us for the specific project giving rise to the claim. Some states do not allow limitations on liability or implied warranties, so these limitations may not apply to you in full.
The content on elcajonepoxyflooringandconcretepolishing.com is provided for informational purposes only. We make no guarantees that the information on this site is complete, accurate, or current. We reserve the right to update or remove content at any time without notice.
You may not use our website for any unlawful purpose, attempt to interfere with its operation, or copy, reproduce, or distribute its content without our prior written consent.
We hope to resolve any disagreements directly and promptly. If you have a concern about our work, please contact us first so we have the opportunity to address it.
If a dispute cannot be resolved informally, the parties agree to submit the dispute to binding arbitration in San Diego County, California, under the rules of a mutually agreed arbitration service. Arbitration is the exclusive remedy for disputes, and you waive any right to a jury trial.
Nothing in this section prevents either party from seeking emergency injunctive relief from a court to prevent irreparable harm while arbitration is pending.
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action not subject to arbitration shall be brought exclusively in the state or federal courts located in San Diego County, California.
We may update these Terms at any time by posting the revised version on this page with an updated effective date. Your continued use of our website or services after any changes constitutes acceptance of the updated Terms. We encourage you to review this page periodically.
If you have questions about these Terms or any aspect of our services, please contact us:
El Cajon Epoxy Flooring & Concrete Polishing
614 S Sunshine Ave
El Cajon, CA 92020